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Neurodiversity in Events

Introduction

85% of neurodivergent people won’t attend an event they suspect isn’t neuroinclusive. With 20% of the population neurodivergent, this means 1 in 6 potential attendees are automatically excluded from most events.

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Neuroinclusion matters

Making your events more neuroinclusive doesn’t have to be costly or time-consuming. A little effort goes a long way.

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Simple, effective solutions

This checklist, developed by Welcome Brain Consulting, ABPCO, and EICC, provides clear, accessible steps to help event organisers create neuroinclusive events.

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Practical guidance

How It Works:

  • Three Tiers
    Choose Silver, Gold, or Platinum based on your event’s capacity and resources.

  • Promote your efforts!
    Fully completing a tier will allow you to market your event as neuroinclusive (e.g. “Gold-Level Neuroinclusive Event”).

    Once you have completed a tier, email info@welcomebrain.com to book a short assessment call and access your digital resource toolkit with marketing materials.

    N.B. If some items in the tier list don’t apply to your event or venue, you do not have to complete them to be classed as having completed the tier.

Need a hard copy? Download this guide as a PDF.

Overview of Neurodivergent Conditions and Their Representation in this Guide

Neurodivergence includes a range of conditions that influence how individuals process information, communicate, and engage with the world. Click to learn more about each condition as it relates to events and event planning.

> ADHD > Anxiety Disorders > Auditory Processing Disorder (APD) > Autism > Bipolar Disorder > Dyscalculia > Dyslexia

ADHD

Key Needs: Flexibility, opportunities for movement, engaging content, and tools to manage focus.

  • Dynamic break options and reminders via event apps.
  • Interactive content formats (e.g., visually rich slides and AI-generated summaries).
  • Quiet networking areas for those who feel overwhelmed in large social settings.

Anxiety Disorders

Key Needs: Predictability, low-stress environments, and calming tools.

  • Pre-event video tours and clear agendas to reduce uncertainty.
  • Colour-coded quiet zones for attendees to recharge.
  • Calming kits with tools like stress balls, fidget items, and VR relaxation aids.

Auditory Processing Disorder (APD)

Key Needs: Reduced background noise, clear auditory input, and access to written or visual alternatives.

  • Real-time AI transcription services for live captions.
  • Assistive listening devices and apps to filter out background noise.
  • Noise-dampening materials and soundproof booths in networking and social areas.

Autism

Key Needs: Sensory sensitivity (light, sound, textures), clear communication, predictable environments, and access to quiet spaces.

  • Dedicated quiet rooms with calming tools like weighted blankets and sensory-friendly lighting.
  • Low-sensory pathways and colour-coded break areas to minimise overstimulation.
  • Clear pre-event communication, including visual schedules and video tours, to reduce uncertainty.

Bipolar Disorder

Key Needs: Flexible attendance options, opportunities to manage energy levels, and support for mood regulation.

  • Hybrid participation options, allowing attendees to join virtually or access on-demand recordings.
  • Energy-regulation spaces, such as quiet zones and engaging breakout sessions.
  • Guided relaxation activities like yoga or mindfulness exercises during breaks.

Dyscalculia

Key Needs: Simplified numeric and spatial information, visual aids, and alternatives to complex schedules.

  • Visual schedules and flowcharts instead of purely time-based agendas.
  • Clear signage with non-numeric identifiers (e.g., colour-coded or named rooms).
  • Step-by-step instructions and printed agendas to aid navigation.

Dyslexia

Key Needs: Accessible reading materials, clear fonts, and alternatives to dense text.

  • Use of dyslexia-friendly fonts (Arial, Lexend, Verdana) and high-contrast slides.
  • Alternative formats such as plain text, large print, and audio versions of materials.
  • Simple, consistent formatting with bullet points and short sections to aid readability.
> Dyspraxia > Epilepsy > Misophonia > OCD > Sensory Processing Disorder (SPD) > Tourette Syndrome

Dyspraxia

Key Needs: Assistance with physical navigation, minimising coordination challenges, and access to ergonomic seating.

  • Wide aisles and step-free access throughout venues.
  • Assistance for transporting materials and staggered entry to reduce stress in queues.
  • Adjustable seating and tables to accommodate individual physical needs.

Epilepsy

Key Needs: Avoidance of strobe lighting, clear safety protocols, and seizure-safe environments.

  • Prohibition of strobe lights and clear marking of visually intense content.
  • Visual and tactile emergency cues to supplement auditory alarms.
  • Staff trained in seizure response and emergency protocols.

Misophonia

Key Needs: Options to manage sensitivity to specific sounds, access to quiet spaces, and personal noise reduction strategies.

  • Designated quiet zones with noise-dampening materials.
  • Availability of earplugs or noise-cancelling headphones upon request.
  • Flexible seating arrangements to minimise exposure to triggering sounds.

Obsessive-Compulsive Disorder (OCD)

Key Needs: Personal control over interactions, hygiene, and reduced exposure to sensory triggers.

  • Personal-use materials (e.g., pens, notebooks) and minimal shared objects.
  • Clear hygiene protocols and fragrance-free policies.
  • Flexible seating and options for controlled sensory environments.

Sensory Processing Disorder (SPD)

Key Needs: Customisable sensory environments, low-stimulation areas, and tools to manage overstimulation.

  • Adjustable lighting, noise control, and sensory-friendly kits.
  • Quiet rooms with tactile, visual, and auditory calming aids.
  • Real-time environmental adjustments via attendee apps for personal sensory control.

Tourette Syndrome

Key Needs: A judgment-free environment, flexibility to manage involuntary tics, and options for discreet participation.

  • Judgment-free policies explicitly communicated to staff and attendees.
  • Flexible seating arrangements near exits for discreet management of tics.
  • Quiet spaces and support for managing stress-induced triggers.

Note: This is not an exhaustive list, and neurodivergence varies by individual.

Best Practices Overview for Including Neurodivergent People in Events

Creating neuroinclusive events starts with one fundamental principle: empowering attendees to personalise their experience. Below are the key themes to consider when planning neuroinclusive events—click to learn more.

> Inclusive Design > Communication > Quiet Spaces > Sensory Considerations

Inclusive Design

The best way to create a neuroinclusive event is to plan the event with a neurodiverse team. Ensuring that neurodivergent voices are heard at the planning stage will give your event a solid neuroinclusive foundation and will often prevent challenges from emerging when they are too late to address.

Communication

Clear and accessible communication is essential. Provide detailed pre-event materials that allow attendees to plan ahead, including schedules, maps, and instructions. Use multiple formats to cater to different needs, such as text, visuals, and video. Throughout the event, maintain transparent, consistent communication that ensures attendees know what to expect.

Quiet Spaces

Designate quiet spaces for attendees who need to decompress or step away from the activity. These spaces should be easily accessible, comfortable, and available throughout the event. Quiet areas are a cornerstone of neuroinclusion, providing a safe retreat for attendees to regulate sensory input.

Sensory Considerations

Events should minimise overstimulation by considering lighting, sound, and layout. Use neutral colours, adjustable lighting, and noise management tools to create a more adaptable environment. By offering sensory-friendly settings, organisers can accommodate diverse preferences and needs.

> Accessible Content > Networking and Social Opportunities > Flexible Options > Feedback and Improvement

Accessible Content

Make all event materials available in accessible formats, such as large print, plain text, and audio. During sessions, provide live captioning and ensure speakers deliver content in a way that is clear and engaging for all attendees. Content accessibility ensures everyone can fully participate and process information in their own phase, regardless of their neurodivergence.

Networking and Social Opportunities

Networking can be challenging for neurodivergent individuals. Create structured, low-pressure opportunities that allow attendees to connect in ways that feel comfortable for them. Offer smaller group settings, one-on-one options, or quieter spaces for conversations.

Flexible Options

Flexibility is key. Enable attendees to personalise their schedules, seating arrangements, and sensory environments. Provide tools, such as apps or on-site staff, that allow attendees to tailor the event experience to their needs.

Feedback and Improvement

Collect feedback from attendees to evaluate how well the event met their needs. Use this input to improve future events, ensuring neuroinclusion evolves alongside attendee expectations.

Neurodiversity In Events: Checklist

1. Pre-Event Communication

    • Clear Event Information:

      • Provide an easy-to-read schedule with detailed start/end times, session descriptions, and locations.

      • Use simple, jargon-free language and dyslexia-friendly fonts (Arial, Lexend, or Verdana) in accessible formats (PDF, Word, large print).

      • Avoid dense blocks of text—use bullet points, headings, and consistent formatting for clarity.

      • Include multiple formats (plain text, audio summaries) to accommodate diverse needs.

      • Include clear reminders on cancellation policies and key dates.

      • Include menu options as well as details about bringing in personal meals.

      • Include a clear outline of an expected dress code (including picture examples if anything other than a standard dress code).

    • Video Tours:

      • Create video walkthroughs showing accessible routes from public transport hubs and parking areas to the venue.

      • Highlight key spaces in the venue: registration, session rooms, toilets, quiet spaces, dining areas, and exits.

    • Accessibility FAQs:

      • Create a “Neurodiversity FAQs” for the event website, addressing common concerns, including:

        • State that your event has followed the Neurodiversity in Events checklist as well as any the level you have gained.

        • Availability of quiet rooms, sensory-friendly spaces, and dietary accommodations.

        • Policies on assistance animals, mobility aids, and staggered entry to avoid queues.

        • Guidelines on how to request additional support.

    • Pre-Event Registration Form:

      • Allow attendees to specify their accessibility needs (e.g., sensory sensitivities, mobility aids, assistance with navigation).

      • Include specific accommodations for:

        • Dyspraxia: Options to avoid queues and request staggered entry.

        • Auditory Processing Disorder: Options for written summaries or captioning.

        • OCD: Requests for personal materials to avoid shared items.

      • Offer a direct contact point for additional requests and ensure responses are timely.

    • Professionally designed accessible guides in digital and printed formats, including audio descriptions for attendees who prefer auditory input.

    • Offer a custom event app for personalised scheduling and real-time accommodation requests.

    • Include virtual reality (VR) walkthroughs for attendees to explore the venue and its key features before arrival.

    • Assign a dedicated accessibility concierge to support attendees with complex needs.

    • Develop a fully customisable event platform where attendees can design their entire experience, including seating, lighting, dietary preferences, and more.

    • Provide VR and Augmented Reality (AR)-enhanced venue tours for immersive exploration and real-time navigation during the event.

    • Use AI-powered chatbots trained to answer complex accessibility questions and provide instant assistance.

    • Create pre-event video guides with neuroinclusion ambassadors to familiarise attendees with the event environment and logistics.

2. Venue and Physical Environment

    • Maps:

      • Provide clear maps of the venue. These should highlight: areas of high sensory stimulation, quiet areas, and help desks.

    • Quiet Room:

      • Provide a dedicated, accessible quiet room equipped with:

        • Comfortable seating (beanbags, armchairs).

        • Adjustable lighting and white noise machines.

        • Clear signage indicating a no-talking, no-phone-call , and no eating policy.

    • Step-Free Access and Routes:

      • Ensure step-free access to all areas, with ramps, elevators, and automatic doors.

      • Clearly mark accessible routes on venue maps, with both printed and digital copies available.

    • Staggered Entry:

      • Offer flexible check-in times or separate registration desks for attendees who wish to avoid queues or crowded areas.

    • Calming Environments:

      • Use neutral, calming colour palettes (e.g., soft greens, blues) throughout the venue.

      • Avoid bright neon or sharp contrasts in decor.

    • Acoustics and Noise Control:

      • Reduce ambient noise by using sound-absorbing materials (e.g., carpets, panels) in common areas.

      • Provide noise-cancelling headphones at registration upon request.

    • Bathrooms

      • Provide single-person (ie. single stall) options.

    • Upgrade quiet rooms with interactive calming tools like guided meditations, sensory pods, and zero-gravity chairs.

    • Provide assistive wayfinding technology, such as beacon apps for step-by-step navigation.

    • Design low-sensory pathways for attendees who prefer quieter, less crowded routes.

    • Include additional accommodations for dyspraxia, such as wide aisles and options to assist with transporting materials.

    • Create multi-sensory decompression rooms with dynamic lighting systems, VR relaxation tools, and tactile furniture like sensory pods.

    • Deploy beacon-based navigation systems integrated with AR for intuitive, real-time wayfinding.

    • Offer robotic or automated assistants to help attendees carry materials or navigate the venue.

    • Include fully customisable seating with adjustable armrests, back support, and acoustic panels for personal sensory environments.

3. Content and Presentations

    • Diverse Structure

      • Present a diverse range of formats including speeches, workshops, panel discussions, and interactive sessions.

      • Deliver on-demand content available before, during, and after the event.

    • Accessible Slides and Handouts

      • Use dyslexia-friendly fonts (Arial, Lexend, or Verdana) in at least 12pt size.

      • Avoid italics, underlining, or all-capital text.

        • Ensure slides are visually simple—no more than 6 lines of text per slide.

        • Use high-contrast colour schemes (e.g., dark blue text on pale cream backgrounds) for clarity.

    • Alternative Formats

      • Provide materials in multiple accessible formats, including:

        • Plain text, large print, and audio formats.

        • A printed agenda with room names and times for attendees with dyscalculia or spatial challenges.

    • Distribute digital presentation materials pre-event or post-event, allowing attendees to review them at their own pace.

    • Real-Time AI Accessibility Tools

      • Use free real-time AI transcription services (e.g., Otter.ai, Google Meet captions) to provide voice-to-text captions during all sessions.

      • Ensure captions are accessible:

        • Display captions on-screen during presentations.

        • Provide access via attendees’ personal devices for those who prefer smaller screens.

      • Offer AI-generated summaries of presentations or sessions:

        • Provide summaries via email or the event app to attendees who opt in.

    • Simplified Speaker Guidelines

      • Request speakers (where possible) to:

        • Speak at a steady pace to allow transcription tools to work effectively.

        • Use visual aids (slides, graphics) to support their message.

        • Provide a brief session agenda at the start to summarise key points.

      • Reduce the need for jargon training by relying on AI tools (such as Natural Language Processing Systems and speech-to-text) to handle technical terms, making content more accessible.

    • Encouraging Interaction

      • Allow attendees to ask questions in their preferred format:

        • Verbally during sessions.

        • Written via cards, apps, or chat platforms.

    • Offer live professional captioning for all sessions.

    • Offer live streaming to quieter spaces or personal devices.

    • Provide ASL/British Sign Language interpreters where requested and prominently highlight their availability.

    • Include session content in interactive digital formats that allow attendees to annotate or adjust content as needed.

    • Provide speaker coaching sessions to prepare presenters for engaging neurodiverse audiences.

    • Use AI-powered real-time captioning and summarisation tools to ensure near-perfect transcription and concise takeaways.

    • Incorporate interactive presentation tools, such as devices that allow attendees to control content pacing or access supplementary materials.

    • Offer simultaneous multi-language translation, including British Sign Language (BSL) and other signed languages.

    • Use AI-driven speaker rehearsal tools to refine presentations for neuroinclusive delivery.

4. Technology and Support

    • Captioning and Amplification:

      • Offer real-time captioning where possible, using free tools like Google Meet.

      • Ensure microphones and amplification systems are used in all session rooms.

    • Assistive Listening Devices:

      • Provide options for attendees with Auditory Processing Disorder or hearing challenges, such as FM systems or Bluetooth-compatible listening devices.

    • Virtual Participation:

      • Offer remote attendance options with recordings available post-event.

    • Technical Support:

      • Have a designated support team available to troubleshoot accessibility issues on-site and online.

    • Provide advanced assistive listening devices, including wireless systems compatible with hearing aids.

    • Implement real-time environmental controls via apps, allowing attendees to adjust lighting or sound settings in session rooms.

    • Enhance hybrid options with interactive live streams that allow remote attendees to ask questions and participate in discussions.

    • Provide wearable assistive technology, such as bone-conduction headsets for personalised auditory assistance.

    • Use holographic projection technology to integrate remote speakers and attendees into live sessions.

    • Offer 360-degree cameras for immersive hybrid experiences.

    • Include on-demand tech assistants for troubleshooting advanced accessibility tools.

5. Networking and Social Events

    • Structured Networking:

      • Provide facilitated small-group discussions or pre-arranged one-on-one meetings to support attendees who may find unstructured networking overwhelming.

      • Design topic-based or structured networking opportunities to ease social anxiety.

      • Include clear instructions (e.g. time limit and who is assigned notetaker/speaker in any group activity) and optional topics for discussion.

    • Quiet Networking Areas:

      • Designate spaces for quieter conversations with reduced sensory input.

    • Flexible Participation:

      • Offer staggered entry to social events to reduce crowding and support attendees with dyspraxia or social anxiety.

    • Use AI-driven attendee matchmaking platforms to connect participants based on shared interests or goals.

    • Include soundproof booths or enclosed seating areas for private networking conversations.

    • Offer a pre-event survey where attendees can indicate their preferences for networking activities.

    • Use AI-powered platforms to recommend conversation starters based on attendee profiles.

    • Provide modular networking zones with adjustable sensory environments tailored to attendee preferences.

6. Sensory Considerations

    • Lighting:

      • Use non-flickering, soft LED lighting in all areas. Avoid sudden changes in brightness.

    • Fragrance-Free Policy:

      • Minimise strong scents by using fragrance-free cleaning products and discouraging heavy perfumes.

    • Noise Management:

      • Avoid background music in common areas.

    • Sensory Kits:

      • Provide kits upon request, including fidget tools, earplugs, and weighted lap pads.

    • Lanyards:

      • Encourage attendees to provide their own lanyards that fit their own sensory requirements (and promote sustainability).

      • Provide sensory lanyards or alternative options such as clip-on badges or stickers.

    • Install dimmable LED lighting systems with adjustable brightness and colour temperature.

    • Use noise-dampening materials, such as acoustic panels and partitions, in high-traffic areas.

    • Provide custom sensory kits with premium items like weighted lap pads, tactile devices, and VR relaxation goggles.

    • Incorporate dynamic lighting systems controllable via attendee apps for custom brightness and colour temperature.

    • Use smart acoustic sensors to monitor and adjust ambient noise in real time.

    • Offer high-tech sensory kits, including VR relaxation goggles and haptic feedback devices.

7. Breaks and Timing

    • Frequent Breaks:

      • Schedule breaks every 45–60 minutes, clearly communicating when and where they will occur.

    • Break Areas

      • Create colour-coded break areas for different preferences (e.g., quiet zones, social spaces).

    • Flexible Attendance:

    • Reassure attendees that stepping out of sessions is acceptable and will not disrupt the event.

    • Provide personalised break reminders through the event app.

    • Offer guided relaxation sessions, such as mindfulness exercises or yoga, tailored to neurodiverse needs.

    • Use AI-driven attendee tracking to recommend personalised break schedules based on engagement and focus levels.

    • Provide luxury relaxation areas with options for VR-guided meditations or massage chairs.

8. Food and Beverage

    • Menu

      • Inform attendees in advance of the menu options (as well as the means of organising alternative/personal food).

      • Display the menu prominently in the venue to avoid decision pressure.

    • Dietary Labels and Simplicity:

      • Label all food and drinks with visual icons for allergens and dietary restrictions.

      • Offer simple, sensory-friendly meals (e.g., plain sandwiches, build-your-own bowls).

    • Multiple Options

      • Offer ‘grab and go’ options for those wishing to avoid a queue.

      • Offer multiple food stations to avoid crowds.

    • Quiet Dining Options:

      • Designate separate, low-stimulation dining areas.

    • Include build-your-own meal stations, such as salad or grain bowls, to accommodate diverse dietary needs.

    • Provide grab-and-go pre-packaged meals for attendees who prefer minimal interaction.

    • Offer quiet dining spaces with soundproofing and adjustable lighting for low-stimulation meal experiences.

    • Use advanced ordering systems to let attendees customise meals ahead of time.

    • Offer private dining suites with fully adjustable sensory environments.

9. Staffing and Training

    • Staff Training

      • Make staff familiar with the Neurodiversity in Events checklist, to ensure they understand the different facets of a neuroinclusive event.

      • Ensure all staff are trained in:

        • Supporting neurodivergent event attendees

        • Understanding neuroinclusion

        • Neuroinclusive language

        • Sensory needs

      • [Book CPD-certified neuroinclusive events training through Welcome Brain using the link here]

    • Make support staff easily identifiable through badges, shirts, or other visual markers.

    • Ensure that event staff can offer alternative communication methods, such as written instructions, text-based support, or communication cards, to support those with verbal processing differences.

    • Ensure all staff are trained on accommodating neurodivergent attendees during emergency situations, including clear, calm communication during evacuations.

    • Offer neurodivergent attendees the ability to connect with a designated staff member in advance to discuss requirements or ask questions.

    • Consider the needs of neurodivergent staff members when planning schedules, training, and on-site tasks.

    • Develop a proactive attendee support system, including pre-event Q&A sessions, personalised assistance check-ins, or optional sensory tours before the event begins.

    • Implement a digital accessibility support system: Use an event app or chatbot to provide real-time neuroinclusive guidance to staff and attendees. The system can offer on-demand support, answer accessibility-related questions, and connect neurodivergent attendees with trained staff instantly.

    • Offer tailored staff assignments based on neuroinclusive expertise: Designate a small team of neuroinclusion champions—staff members who have received in-depth training on neurodivergent needs and accommodations. These individuals should be strategically placed at key touchpoints (registration, help desks, quiet spaces) and made easily identifiable to support neurodivergent attendees throughout the event.

    • Live Neuroinclusion Concierge Service – Offer a dedicated Neuroinclusion Concierge available both pre-event (for personalised consultations and planning assistance) and on-site (to provide direct support for neurodivergent attendees). This could include live text support, WhatsApp availability, or a designated in-person accessibility lead at key event locations.

    • Create a Peer Support or Advocacy Program: Train select staff or volunteers as Neuroinclusion Champions who receive additional training in neuroinclusive communication, sensory accommodations, and de-escalation techniques. These individuals should be available on-site and online before and during the event to provide guidance and reassurance to neurodivergent attendees.

10. Feedback and Continuous Improvement

    • Accessible Feedback Options:

      • Provide feedback forms in multiple formats:

        • Written forms (available in large print).

        • QR codes linking to online surveys.

        • Verbal feedback stations for those who prefer to provide input directly.

    • Post-Event Analysis:

      • Include specific questions about how well the event met neuroinclusive standards.

    • Use real-time polling apps to collect immediate feedback during sessions.

    • Offer one-on-one feedback sessions with staff for verbal or in-depth discussions.

    • Conduct post-event analysis to evaluate accessibility and inclusion efforts, providing detailed reports for improvement.

    • Deploy AI-powered feedback tools that categorise and analyse attendee comments in real-time, highlighting trends and areas for improvement.

    • Provide voice-activated or video feedback booths where attendees can share input in their preferred format.

    • Offer a live feedback dashboard during the event to make on-the-spot adjustments (e.g., changing room temperatures, reducing noise, or extending breaks).

    • Include a follow-up consultation or survey to track attendees' reflections weeks after the event, measuring the long-term impact of neuroinclusive strategies.

Need a hard copy?

Download the full guide and checklist as a printable PDF.

Ready to make your events neuroinclusive?

Welcome Brain is here to help. Get in touch to learn more about consulting and CPD-certified training for event teams.