Neurodiversity First Responder Training

What’s covered:

• Understanding the role and responsibilities of a Neurodiversity First Responder.

• Spotting triggers and early warning signs of distress.

• Safe, respectful communication strategies that protect autonomy.

• Role play and feedback to practise real-time responses.

• Strategies for restoring trust and dignity after a crisis.

This course is perfect for anyone in an organisation who may be the first point of contact when a colleague, student, or customer is in distress — from HR and line managers to teachers, front-of-house teams, and event staff. No prior knowledge is required; just a commitment to creating safer, more inclusive environments.

Format:

The online training is delivered as a full-day, CPD-certified interactive workshop. Participants learn core principles through short presentations, then work through case studies, small-group discussions, and structured role plays to cement their skills. Everyone who completes the day is certified by Welcome Brain as a Neurodiversity First Responder, giving them a recognised role within their organisation. The course is led by Dr. Claire Renfrew, a Chartered Psychologist and sector expert with extensive experience supporting neurodivergent individuals in professional environments.

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